Katori help

For wellmosphere.com/katori/support.

Katori is a calorie and protein tracker for Indian food, made by Wellmosphere. Write to us any time at hello@wellmosphere.com. A real person reads every message, usually within two working days.

Katori Pro

• Restore a purchase: open Katori, go to Settings › Katori Pro, and tap Restore purchases. Pro follows your Apple ID.
• Cancel or change your plan: on iPhone, open Settings › your name › Subscriptions › Katori. Cancel at least 24 hours before the renewal date and you won’t be charged again. You keep Pro until the end of the period you’ve paid for.
• Refunds are handled by Apple: visit reportaproblem.apple.com.

Photos and limits

• Typing your meals is free and unlimited. When the phone can’t place what you typed, AI help steps in up to 10 times a day without Pro, and 60 with it.
• Without Pro you get 21 AI logs to try Katori, for good: photos, or close guesses for dishes Katori doesn’t know yet. Pro includes up to 10 a day.
• If a photo can’t be read, try one from straight above, in good light, or type the meal instead.

Your data

• There’s no account. Your log stays on your phone.
• To delete everything: Settings › Privacy and your data › Delete everything. This doesn’t reset your free photo logs.
• With Pro, export your meals and weigh-ins as spreadsheets: Settings › Privacy and your data › Export my log.
• Read the full privacy policy.

Accuracy

Calories come from Katori’s own table of Indian dishes, built from published home recipes and US and UK government food data. Cooking varies from kitchen to kitchen, so treat every number as a close guess. Katori isn’t medical advice; talk to a doctor or dietitian about health conditions.